Priority Cybercab access for your facility's scheduled windows. Without purchasing or operating vehicles.
Partner your nursing home, hospital, event venue, university, or corporate office with Rollout. Your facility reserves priority dispatch capacity on dedicated Cybercabs during specified windows — the vehicles stay in Rollout's fleet, earning on the Robotaxi network when not serving your rides.
What a Partner Facility is
A Partner Facility is an institution that contracts with Rollout to reserve priority dispatch capacity on one or more Cybercabs during scheduled windows — without purchasing or operating the vehicles themselves. The retainer buys availability and priority, not the rides themselves. Rides are priced separately at point-of-ride based on dispatch mode.
Nursing homes & eldercare
Priority transport for residents to medical appointments, family visits, and scheduled outings. Assisted living, memory care, and skilled nursing facilities.
Hospitals
Patient discharge transport, family visitor shuttles, scheduled follow-up appointment rides. Reduces parking pressure and improves no-show rates.
Event venues
Peak-hour post-event guest egress for Ford Center, casinos, and concert venues. Coordinated Cybercab capacity when demand spikes.
Universities
Campus transportation supplementation for USI, UE, and similar institutions. Late-night safe-ride service, campus-to-off-campus connectivity.
Corporate offices
Executive shuttle, client transport, and off-site meeting rides. Reliable scheduled-window availability without fleet ownership.
How it works — dynamic queue-toggle
Rollout does not pull a car off the Robotaxi network for blocks of priority hours. The model is more precise:
- Facility schedules a ride during their contracted window via text, email, or the shared Google Calendar.
- Cybercab is pulled off the Robotaxi network approximately 15 minutes before the scheduled pickup and dispatched to the facility.
- Vehicle executes the private facility ride in private-dispatch mode. Rollout captures the fare.
- Vehicle returns to the Robotaxi queue after drop-off — earning on the network until the next facility ride.
This maximizes Cybercab utilization. The car earns on the Robotaxi network during non-partner-ride windows; it is dedicated to your facility only when actually needed.
This dispatch model requires the Tesla Fleet API to support queue-toggle: temporarily routing a specific vehicle off the Robotaxi network for a private-dispatch ride, then returning it to the network after drop-off. Tesla has not yet published this capability in its operator-program documentation; we have requested written confirmation from Tesla Fleet Sales and are tracking it as a prerequisite to contract execution. If the capability ships differently than modeled, Partner Facility pricing will be revised before any contract executes — not after.
Two-mode fare capture
The retainer and the ride fare are separate line items. Here is how each mode works:
| Mode | Who captures the fare | How rider pays |
|---|---|---|
| Robotaxi mode | Tesla captures fare at Tesla-set rate | Rider pays through the Tesla app |
| Private-dispatch mode | Rollout captures full fare at Rollout-published rate | Rider, family member, or facility billing account pays Rollout directly |
When a facility-scheduled ride is executed in private-dispatch mode, Rollout captures the fare. The retainer buys availability and priority — not the ride cost. Per-ride fares are separate and billed at point-of-ride based on dispatch mode.
The two-mode fare-capture model requires Tesla’s operator-program API to support a per-trip dispatch toggle that routes billing to the operator (Rollout) rather than to Tesla’s rider-app default. This capability has not yet been published in the IGO Houston operator terms; written confirmation has been requested from Tesla Fleet Sales as a prerequisite to executing any Founding Partner agreement. If the capability ships differently than modeled, retainer pricing and fare-capture mechanics will be revised before any Partner Facility is invoiced. Founding Partner agreements explicitly carry this caveat.
Three-tier structure
Each tier reserves a fraction of fleet dispatch capacity for your scheduled windows. No vehicle parks at your facility — vehicles operate in the Robotaxi network between your booked rides, then route to your scheduled pickups when called. The "capacity reserved" column is the operator-side commitment to honor your scheduled windows ahead of organic ride demand, not a vehicle physically dedicated to your location.
| Tier | Monthly retainer | Capacity reserved | Scope |
|---|---|---|---|
| Founding Partner | $1,500/mo (24-month lock-in) | 1 vehicle’s dispatch priority during scheduled windows | Priority dispatch during your scheduled facility windows. Co-branded marketing during pre-launch. Locked-in pricing for 24 months. Input into booking-portal feature design. First 3 facilities only. |
| Standard Partner | $2,000/mo | 1 vehicle’s dispatch priority during scheduled windows | Scheduled-window priority dispatch. Post-launch facility pricing. Cancellation terms confirmed at signing. |
| Full Partner | $3,000/mo | 2 vehicles’ dispatch priority + 24/7 emergency dispatch | Expanded priority windows (extends beyond pre-scheduled ones). 24/7 emergency dispatch capacity. Co-branded marketing. |
Retainer covers availability and priority dispatch — the operator commitment to bump your scheduled rides to the front of the dispatch queue, not a vehicle physically parked at your facility. Vehicles continue earning Robotaxi fares between your booked rides. Per-ride fares are paid at point-of-ride per the two-mode fare structure above. Founding Partner pricing locked for 24 months from service start.
Launch-phase capacity gate
Until Rollout’s operating fleet reaches 10 vehicles, Partner Facility contracts are limited to Founding Partner tier only. With fewer than 10 vehicles in operation, reserving one vehicle’s dispatch priority is a material fraction of fleet capacity — Standard and Full tiers would over-allocate. Tier opens when fleet capacity supports reserving 1–2 vehicles’ dispatch priority without material opportunity cost to Robotaxi revenue.
Under Rollout’s two-phase launch, the 10-vehicle threshold is reached during Phase 1 Texas operations (projected end of Year 1) before the Phase 2 Evansville return. Founding Partner agreements signed in either market remain Founding Partners on return; the locked-in rate carries through both phases without renegotiation.
Booking — how rides actually get scheduled
The booking portal is the destination — automated dispatch, realtime vehicle tracking, per-ride analytics, facility-specific reporting, and a shared calendar view where Partner Facilities can see one another’s booked windows to negotiate any conflicts directly. Target ship: Year 1 of operating service, with Founding Partners getting input into feature design before it goes live.
Until the portal ships, Partner Facilities schedule rides through three lighter-weight channels:
- Direct text or email to Rollout — operator confirms and manually dispatches. Most appropriate for the first few facilities while the booking portal is being built.
- Shared Google Calendar integration — facility staff mark scheduled pickups on a shared calendar Rollout monitors. Cross-facility visibility happens at the calendar level until the portal’s native shared-availability view is live.
- Lightweight form in the advertiser portal with a "facility" account type for structured scheduling. This is the predecessor to the full booking portal — same back-end, simpler interface.
End state: facility staff open the booking portal, see live vehicle positions and other facilities’ booked windows, drop a pickup request on the timeline, and receive automated confirmation. Resident ride history, billing reconciliation, and per-ride QR analytics all flow through the same portal. Founding Partners shape the feature priority for that build before it ships.
What's NOT included
- Ride costs — the retainer buys availability and priority dispatch. Ride fares are separate and paid at point-of-ride based on dispatch mode (see fare-capture section above).
- Dedicated driver or human attendant — Cybercab is fully autonomous. No human escort is provided with the vehicle.
- ADA paratransit certification — Rollout is pursuing certification but is not currently ADA paratransit certified. Facilities needing paratransit-compliant rides should route through their existing paratransit provider or wait for Rollout's certification to complete.
- 24/7 availability on Founding or Standard tier — dispatch during your facility's scheduled windows only. Full Partner tier includes 24/7 emergency dispatch; Founding and Standard tiers do not.
Medicaid NEMT pathway
Rollout is evaluating Medicaid NEMT (non-emergency medical transport) provider registration. If your resident or patient population includes significant Medicaid coverage, this could materially reduce retainer costs for medically-necessary rides billed through Medicaid rather than out-of-pocket. Status: under evaluation; timeline is post-launch (Q2–Q3 2026+). Flag your population mix when you reach out — we'll prioritize your case in the evaluation and keep you updated.
Straight talk about current status
Rollout is pre-launch in Evansville, IN. Tesla's Cybercab production started April 2026 (Giga Texas); we are not yet operating vehicles on the road. We are signing Founding Partner facilities now at founder pricing, with service start dates timed to vehicle delivery and regulatory approval.
Exact service-start date. Tesla's Robotaxi network is expanding state-by-state, and private-operator enrollment is opening through 2026. We commit to transparent updates, not vaporware ship dates. If vehicles or regulatory approval slip, your partnership is refundable up to that point — you are not holding a non-refundable deposit. Fees start when vehicles deploy to your facility.
Locked-in rate for 24 months from service start. Co-branded marketing during Rollout's pre-launch media. Input into the booking portal's actual feature design before it ships. Priority deployment sequence — Founding Partners get dispatched first as vehicles come online. The story: "We helped build this product."
Vertical-specific marketing levers — the audience that values "real autonomous transport" varies by facility type. For senior care it’s often the adult child making the placement decision, weighing three facilities that otherwise look the same. For healthcare it’s the discharge-planning team comparing reliability of patient-transport options. For universities it’s the parent comparing campus safety stories. For hospitality + venues it’s the booking guest comparing total-experience packages. Across all of them: a real, guaranteed autonomous transport amenity is a story your competitors can’t tell.
Frequent questions
Will residents be charged for rides?
Short-block, staff-booked rides in private-dispatch mode are billed at Rollout's published rate — paid by the resident, family member, or the facility's billing account. When a Cybercab is in Robotaxi mode (between facility rides), riders pay Tesla-set rates through the Tesla app. The retainer covers availability; the per-ride fare is a separate charge depending on which dispatch mode executed the trip.
What happens if Tesla delays Cybercab or restricts private operators?
Monthly fees start when vehicles actually deploy to your facility, not when you sign. If we are materially delayed versus published milestones, you can exit without penalty. Pre-deployment periods are refundable. You are not carrying Tesla's supply-chain or regulatory risk.
Can we use Rollout Partner branding in our admissions materials before vehicles arrive?
Yes — Founding Partners receive co-branded marketing assets (logos, fact sheets, talking points) for use in admissions materials during pre-launch, with the honest framing that full Rollout service begins in a target quarter pending vehicle delivery. Families prefer honesty; a genuine pre-launch partnership reads better than a vaporware promise.
What's the minimum commitment?
Founding Partner tier carries a 24-month lock-in from service start — this is the price you pay for the locked-in rate and founding-cohort benefits. Standard and Full tier cancellation cadence is confirmed at signing. Cancellation terms are not open-ended; the lock-in structure is what makes the Founding economics viable for both sides.
Explore a partnership
Email us and we'll reply within one business day to set up an initial conversation. Most initial discussions happen entirely over email. If you prefer a call, we'll set one up.